After you submit an update—such as address, name, mobile number, date of birth, or biometric data—UIDAI provides an acknowledgment slip containing a URN (Update Request Number) or SRN (Service Request Number).
Tracking the Aadhaar Update Status ensures your new information has been reviewed, approved, and applied correctly in UIDAI’s central database.
This page explains all official ways to track update requests, why updates get rejected, and how to fix delays or failed submissions.
2️⃣ Through mAadhaar Mobile App (मोबाइल से देखें)
- Install the official mAadhaar app (UIDAI publisher only).
- Open → Services → Request Status.
- Enter your URN or SRN and captcha to view progress.
- ???? Use TOTP inside the app if SMS OTP isn’t delivered.
Tip: After an update is approved, refresh your profile in the app to pull the latest data. You can also generate VID and lock/unlock biometrics from the same app.
3️⃣ By Calling UIDAI Helpline 1947
- Dial 1947 (toll-free).
- Select “Aadhaar Update Status” from the IVR or speak to an agent.
- Keep your URN / SRN / EID handy.
???? Note the complaint reference number if you raise a ticket.
4️⃣ In-Person at Aadhaar Seva Kendra (ASK)
- Visit your nearest Aadhaar Enrolment / Update Centre.
- Carry the acknowledgment slip and a valid ID.
- The operator can check status or help re-submit if needed.
???? Find a centre via the Enrolment Centre Locator (Site) or use the Official UIDAI Locator.
How Long It Takes (सामान्य समयसीमा)
| Update Type | Average Processing Time | Escalate After |
|---|---|---|
| Address (Online) | 3–5 working days | 30 days |
| Demographic (Centre) | 7–30 days | 45–60 days |
| Biometric Update | 15–60 days | 90 days |
| Document Upload (Online) | Instant to 3 days | 7 days |
| Mobile/Email Update (Offline only) | 7–10 days | 30 days |
⚠️ Common Problems & Fixes (आम समस्याएँ और समाधान)
❌ 1. Lost URN/SRN Number
Problem: You can’t track your update without these IDs.
Solution:
- Log in to myAadhaar Dashboard.
- View recent requests if your mobile number is registered.
- If not, call 1947 or visit your nearest Aadhaar centre for help.
???? 2. Update “Under Process” for Weeks
Possible Causes:
- Backend validation still pending.
- State-level approval delays.
- Technical queue at UIDAI.
Fix:
- Wait up to 90 days.
- If still pending, raise a complaint via UIDAI Grievance Portal or CPGRAMS.
???? 3. Update Rejected – “Invalid Documents”
Reasons:
- Blurry, cropped, or mismatched documents.
- Wrong file format or file size.
- Proof not in UIDAI’s accepted list.
Fix:
- Re-scan documents clearly and fully visible.
- Ensure name/date of birth exactly match Aadhaar data.
- Re-submit via myAadhaar Portal.
✅ Tip: Check the latest accepted documents under the UIDAI Portal Guide.
✋ 4. Biometric Mismatch at Centre
Cause: Poor fingerprint capture, worn prints, or low-quality scanner.
Solution:
- Clean and dry fingers before scanning.
- Use an alternate finger or iris scan.
- Try a different Aadhaar Seva Kendra if errors persist.
- Re-capture costs ₹125 for adults; free for children (ages 5–17 until Sep 2026).
???? 5. Address Update Taking Too Long
Cause: High traffic due to free update window extension (2025).
Fix:
- Track progress weekly.
- Escalate if “Under Process” for more than 45 days.
- Use the offline update option if online submissions keep failing.
Free vs Paid Updates (सेवाएँ और शुल्क)
| Service | Current Fee (2025–2026) | Notes |
|---|---|---|
| Address Update (Online) | Free until 14 June 2026 | After that ₹25 online / ₹75 centre |
| Demographic Update (Centre) | ₹75 | Standard UIDAI rate |
| Biometric Update (Adults) | ₹125 | Valid until Sep 2028 |
| Biometric Update (Children 5–17 yrs) | Free | Mandatory ages 5 & 15 |
| Mobile / Email Update | ₹75 | Centre only |
| Home Visit Service | ₹700 (first) + ₹350 (each extra) | Urban pilot regions |