UIDAI Appointment: Book ASK/PEC Slots for Enrolment & Updates
Use the official UIDAI appointment portal to schedule new enrolment, demographic & biometric updates, and child enrolments. This guide explains ASK vs PEC, required documents, step-by-step booking, and how to track your request afterwards.
ASK vs PEC (Which to choose?)
Pick the centre type that fits your schedule and location. Both are authorised; experience may differ.
| Centre Type | Run By | When to Prefer | Notes |
|---|---|---|---|
| ASK (Aadhaar Seva Kendra) | UIDAI | Streamlined queues, predictable slots, full service coverage | Typically open all week (local variations possible); token system + appointments |
| PEC (Permanent Enrolment Centre) | Banks / Post Offices / Govt offices | Closer to home/office; useful when ASK slots are full | Availability varies by branch; timings/services may differ |
What You Can Book
- ???? New Enrolment (first-time)
- ???? Demographic Updates: name, address, DOB, gender, mobile, email
- ???? Biometric Updates: photo, fingerprints, iris
- ???????????? Child Enrolment/Updates (with parent/guardian documents)
Booking Steps (Quick)
Open the portal → pick city/centre → verify mobile via OTP → choose service & fields → select date/time → confirm. You’ll get a confirmation SMS with appointment details.
What to Carry (दस्तावेज़)
- ???? Original PoI/PoA/DoB documents (plus photocopies if asked)
- ???? Address update: current address proof (utility bill, bank statement, etc. as per list)
- ???? Child services: child’s birth proof + parent/guardian’s Aadhaar
At the Centre (what happens)
- ???? Token issuance at reception
- ???? Document verification by operator
- ????️ Biometric capture if applicable (photo / fingerprints / iris)
- ???? Acknowledgement slip with EID/URN/SRN — keep it safe for tracking
After the Visit (tracking)
Track your Aadhaar generation/update using EID/URN/SRN. If you ordered a PVC, track via SRN; delivery is via Speed Post.
Special Cases
- ???? Mobile not linked: ask the operator to add/update your mobile during the visit.
- ???? Name/DOB corrections: limits and document rules apply — carry originals.
- ♿ Elderly/Persons with Disabilities: request on-site assistance at the centre; carry supporting IDs.
Pro Tips to Avoid Re-visits
- ???? Bring originals (not photos) and ensure names/DOB match across documents.
- ???? For name changes, bring Gazette/Marriage certificate/official proof as applicable.
- ???? Keep your registered mobile active for OTP and status SMS.
- ???? Prefer Masked e-Aadhaar when sharing copies; learn about masked PDF.
- ???? Lock biometrics when not in use; unlock only for transactions.
FAQs
Can I visit without booking?
Some centres accept walk-ins, but booking reduces wait time and ensures the right operator is available.
How long do updates take?
Processing time can vary; use your URN/SRN/EID to track updates via the status tools. Keep the slip safe.
Can I change mobile and address together?
Yes, select the required fields when booking/visiting. Carry valid proof for each field you update.